Gaming is for fun — not stress. On Crikiya, you can set limits, take breaks, and enjoy all the tools available for healthy gaming.
Safe · Healthy · Enjoyable Gaming
Crikiya believes gaming should be pure entertainment — like catching up with friends or watching your favorite sport. Responsible gaming means staying in control of your time, money, and emotions while having fun.
Many people in Bangladesh enjoy online gaming as a form of entertainment. However, without awareness, gaming habits can sometimes spiral out of control. Crikiya is committed to preventing that.
Our responsible gaming program keeps you informed — how much time you're spending, how much you're spending, and how you're feeling. Crikiya offers a range of effective tools and features to support responsible gaming, available to you at any time.
Our Principle: Gaming on Crikiya is always optional entertainment. It should never be used as a way to solve financial problems.
Responsible gaming at Crikiya is built on three core principles — awareness, control, and support. These three pillars guide our commitment to every player's wellbeing.
You can easily access the tools below from your Crikiya account settings. You can also reach out to our support team to activate any tool.
Set a maximum daily, weekly, or monthly deposit amount. Limits take effect immediately once set. To increase a limit, you'll need to wait 24 hours — reductions apply instantly.
Set a cap on how much you're willing to lose within a given period. Once you hit the limit, further betting is automatically stopped.
Set how long you want to play in a single session. When the time is up, the system will automatically send an alert and end the session if needed.
Pop-up notifications will appear at set intervals — showing how long you've been playing and how much you've won or lost. This keeps you grounded in reality.
Take a temporary break from 1 day up to 6 weeks. Your account is locked during the break but you can return to it normally once it ends.
Close your account for anywhere from 6 months to permanently. Once Self-Exclusion is activated, it cannot be easily reversed — this is the strictest protection measure available.
If you or someone close to you shows any of the signs below, take it seriously. Acknowledging the problem is the first step toward solving it.
You're regularly spending beyond your set budget or borrowing money to fund your gaming.
You've been playing for hours without realizing how much time has passed.
You feel anger, frustration, or depression after a loss — and it lingers for a long time.
You're keeping your gaming activity hidden from family or friends.
You feel a strong urge to keep playing after a loss in order to win it back.
Work, studies, or family responsibilities are suffering because of gaming.
If even one of the signs above applies to you, don't wait — contact Crikiya support today or activate a self-exclusion break.
The most effective way to game responsibly is to plan ahead. Before you start gaming on Crikiya, keep the following in mind:
Crikiya strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and identity is confirmed through the KYC process.
We urge parents to create a home environment that prevents children from accessing online gaming platforms. Use parental control software and enable age-verification filters on your browser.
If you suspect a minor is using Crikiya, please contact our support team immediately. We will act swiftly.
If you answer "yes" to any of the questions below, it's time to take a step back.
Our support team is always here for you, no matter the issue.
Email: [email protected]
Live Chat: Available 24/7 in Bengali
Response Time: Usually within 30 minutes
We Want You to Stay Well and Happy
Set daily, weekly, and monthly limits separately for deposits, spending, and sessions.
Effective ImmediatelyTake a temporary break from 1 day up to 6 weeks. When the break ends, you can return on your own.
Flexible BreaksClose your account for anywhere from 6 months to permanently — the most effective option for long-term protection.
Maximum ProtectionPop-up notifications appear automatically at set intervals — showing how long you've been playing and how much you've spent.
Builds AwarenessView detailed statistics on your gaming activity — how long you've played and how much you've won or lost.
Full TransparencyTalk to our trained support team in Bengali about any issue — completely judgment-free.
Always by Your SideAnswers to Our Members' Most Frequently Asked Questions
Your wellbeing and safety come first. Set the right limits and start a safe gaming experience on Crikiya today.
18+ | Play Responsibly | Gaming is for entertainment, not income.